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POLICIES AT AXE ON WAX

Return & Refund Policies

Shipping : 

- We ship world-wide 

- You will receive a tracking number via e-mail when you order is processed

- Allow 1-9 business days for order processing

- Package returned to our office due to non-delivery will not be refunded

- In the event of unsuccessful delivery due to incomplete address, please note that additional shipping fees may apply for the reshipping of your order

- If a tracking number is not sent within 9 business day, please get in touch at axeonwaxrecords@gmail.com

RETURNS / EXCHANGES

- We offer a 100% satisfaction guarantee.

If you are not happy with your items you can return it within 30 days for a full refund.

- All sales are final

- Once an order has been confirmed, it is processed automatically and cannot be modified/canceled
- We reserve the right to refuse any returns at any time
- In the case you were sent the incorrect item or for items classified as faulty or damaged, notify axeonwaxrecords@gmail.com within 72 hours of receipt
- Please do not send your purchase back without contacting us
- Shipping costs are non-refundable

 

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