
POLICIES AT AXE ON WAX
Return & Refund Policies
Shipping :
- We ship world-wide
- You will receive a tracking number via e-mail when you order is processed
- Allow 1-9 business days for order processing
- Package returned to our office due to non-delivery will not be refunded
- In the event of unsuccessful delivery due to incomplete address, please note that additional shipping fees may apply for the reshipping of your order
- If a tracking number is not sent within 9 business day, please get in touch at axeonwaxrecords@gmail.com
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RETURNS / EXCHANGES
- All sales are final
- Once an order has been confirmed, it is processed automatically and cannot be modified/canceled
- We reserve the right to refuse any returns at any time
- In the case you were sent the incorrect item or for items classified as faulty or damaged, notify axeonwaxrecords@gmail.com within 72 hours of receipt
- Please do not send your purchase back without contacting us
- Shipping costs are non-refundable